Digital Asset Management Capability Model


The DAM Capability Model (DCM) is designed to help give the global DAM community a tool to self-assess against the common measures for how an organization is doing with DAM. Capability models provide a stable, neutral and apolitical view of many different types of organizational operations – from technical IT to human resources to architectural project management. Capability models are in widespread use in a variety of industries. The tool is available to download for free at the Center for Advance Studies in Digital Asset Management (CASDAM) website.

Why use a Capability Model?

Capability Models offer many benefits. They include:
•    A place to start
•    A way to gather the organization’s common experiences
•    A framework for prioritizing actions
•    A way to define what “improvement” means to your organization
•    A common language and shared vision

​For DAM, the DCM acts as:
•    A common gathering place for understanding all the areas and skillsets required for DAM.
•    A tool for DAM managers to educate and set the expectations of colleagues and advocates within the organization
•    A roadmap with a starting point for DAM managers looking to understand what is important 
•    A way to organize DAM content, programming and conversations within the organization
•    A way to categorize and find best practices and case studies
•    A good reference point to develop and re-evaluate training

How do Capability Models Work?

Capability models generally describe a range of five criteria for each important aspect – in our case – of DAM. The DCM has the following five measures for your use:

1.    Initial: Processes are based on individuals and not the organization – getting started
2.    Emerging: Processes are beginning to be in place – generally at a departmental level
3.    Standardizing: Processes are agreed upon and centralized
4.    Operationalizing: Processes can generally be quantitatively managed
5.    Optimizing:  Humming along, with deliberate process optimization and improvement